RepuSpark SMS Compliance

SMS Opt-In Examples & Consent Flow

RepuSpark helps local businesses send one-time SMS review or feedback requests to recent customers who have agreed to receive those messages. This page explains how SMS consent is collected, confirmed, and honored.

Summary

RepuSpark does not allow businesses to send review-request SMS messages unless the business confirms that the customer provided SMS consent.
Customers can reply STOP to opt out.
Customers can reply HELP for help at +1 (856) 481-8494.
Message and data rates may apply.
Consent is not a condition of purchase.

Quick Information

Who sends the message?

Messages are sent on behalf of the local business using RepuSpark.

Who receives the message?

Recent customers who provided their phone number and agreed to receive SMS review or feedback requests.

How often are messages sent?

Typically one review or feedback request after a visit, purchase, appointment, or completed service.

How can recipients opt out?

Recipients may reply STOP to opt out or HELP for assistance at +1 (856) 481-8494.

Customer-Facing Opt-In Example

Example checkout, booking, or service-intake form where customers provide their phone number and optionally consent to receive one-time SMS review or feedback requests.

First Name

Mobile Phone

I agree to receive a one-time SMS review or feedback request from [Business Name] after my visit, purchase, appointment, or service. Message and data rates may apply. Reply STOP to opt out, HELP for help at +1 (856) 481-8494. Consent is not a condition of purchase. See Terms and Privacy Policy.

In-Person or Verbal Consent Example

Some businesses collect consent verbally during in-person service interactions before any message is sent.

"Would you like to receive a one-time text message from us with a link to leave feedback or a review after today's service? Message and data rates may apply. You can reply STOP to opt out or HELP for help at +1 (856) 481-8494. Your consent is not required to purchase from us."

Businesses should document that verbal consent was obtained and retain consent records.

Business-Owner Confirmation in RepuSpark

This internal confirmation step is used after the customer has already agreed to receive SMS messages. It is not a replacement for customer-facing consent.

Customer First Name

Customer Mobile Number

I confirm that this customer gave my business permission to send SMS review or feedback requests. I understand that I am responsible for obtaining and maintaining proof of consent.

Sample SMS Message

Hi Jane, thanks for choosing ABC Plumbing. We'd value your feedback. Leave a review here: https://go.repuspark.app/r/abc123. Reply STOP to opt out, HELP for help at +1 (856) 481-8494. Msg&data rates may apply.

Example one-time review request message.

STOP and HELP Handling

STOP

If a recipient replies STOP, RepuSpark suppresses future SMS messages to that mobile number from the applicable messaging workflow.

HELP

If a recipient replies HELP, RepuSpark provides assistance information, including the business name and support contact details.

Non-SMS QR Review Flow

RepuSpark may provide QR codes that businesses can display in-store or at the point of service.
When scanned, the QR code takes the customer to a review or feedback page.
QR-code scans may be tracked in the business dashboard for performance analytics.
This QR flow does not collect phone numbers and does not initiate SMS messages; it routes directly to the review page.

Mobile Data Privacy

RepuSpark does not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent information with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with service providers, such as SMS delivery providers, only as needed to operate the RepuSpark platform and deliver requested messages.

Terms and Privacy Links

For additional details about acceptable use, SMS requirements, privacy, and customer data handling, please review our Terms of Service and Privacy Policy.